Job Specifications

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Leading companies use Corrective Action modules for defect tracking and to create and implement corrective and preventive actions (CAPA).

iTBISCorrectiveAction e-Business Software can be used to track and manage:
Internal and external corrective and preventive actions, Customer and supplier complaints, Non-conformances.
internal and external audits and
Health & safety.

iTBISCorrectiveAction quality and corrective action e-Business software provides all the tools your team requires to identify, manage, resolve and follow-up every issue.

iTBISCorrectiveAction e-Business Software: Enables rapid entry of new complaints and corrective actions, improves collaboration among different locations and/or departments, analyses resolution costs to easily prioritise corrective actions. Links multiple complaints to a single corrective action, uses workflow to assign cases, creates and assigns tasks, set reminders and due dates, provide managers with actionable information and meets ISO 9000.

Problem analysis and continuous improvement
Once the corrective action or preventive action is created and assigned, the objective is to identify the root problem, then create the necessary actions that can be assigned to the appropriate staff, who can then manage follow-up items. track action assignment due dates and overdue items.

iTBISCorrectiveAction makes it easy to track and analyse defective products or problems. This information can then be fed back into your organisation to improve your processes to ensure that you deliver superior quality every time.

iTBISCorrectiveAction Quality and Corrective Action Software Portals:
If you want, you can also enable a secure web portal that allows your customers to submit problems directly to your organisation via a convenient, customised form. Or, if you prefer, the information can be sent to one of your staff and entered into the system. Your customer via the portals can also monitor the status of their problem as it progresses through to resolution and corrective action.

Web portals also make it easy to communicate with your suppliers. When a problem is identified, it can be entered into the system, notifying the appropriate supplier. Suppliers can then be prompted to investigate and provide a corrective action for your approval.

Additional Modules:
Time Sheet Facility, Change Management, Project Management, Humans Resources, Auditing, Purchasing and Recruitment Software.

The iTBISCorrectiveAction module can work as a single application or be linked together with any of the other iTBIS e-Business applications to form a suite of applications. When additional applications are linked together, data has only to be input once and will be distributed to the other applications for verification, compilation or authorisation. Each application can run on most of the worlds most popular databases including, Oracle and MySql. Each package can also be tailored to meet your exact needs and requirements without costing you a fortune.